In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements; e.g. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Demonstrated ability to understand customer needs, have difficult conversations with internal/external stakeholders and customers, negotiate solutions and understand impacts on the overall offering.
What makes you stand out 2+ years of experience in Customer Service, Sales, Logistics, or Supply Chain (B2B is a big plus).Fluency in German (C1) and strong English for international collaboration.Any other languages are a plus.Familiarity with SAP or MS Dynamics (big plus) and solid MS Office skills.Excellent communication skills, empathy, and composure in tense situations.A solution-oriented mindset and genuine joy in turning a “difficult client” into a satisfied customer.Team spirit and a desire to grow in a dynamic, international environment.
API Services • Web Skills o Understanding of Internet standards including HTTP, DSP, FTP, SMTP/POP3, and TCP/IP o HTML, JavaScript, WML, XML, JQuery, AJAX, JSON Databases o Oracle11g/10g, MS SQL Server2005/2000 and MYSQL o Skilled in the use of SQL, stored procedures, connection pooling, and transaction processing Operating Systems o UNIX (GNU/Linux), Windows Server/XP, 2003, 2008 and DOS File Transfer Tools & Protocols o MFT, FTP, FTPS and SFTP, Cyclone, AS2, IBM MQ, VAN, VPN, RNIF, XML PI Version Controls o PVCS, CVS and VSS Knowledge on cloud-Based B2B IntegrationSound knowledge of international EDI industries standard specification – EDIFACT, ANSI X12, XML, Rosettanet, SAP IDOC, CSV, XSLT, JSON Knowledge on Supply Chain business industry B2B EDI integration development tools, B2B communications protocol and standards WHAT YOU WILL GET FROM US Great team of IT professionals with global working exposure On-going professional and technical training and certifications Global internal job opportunities available within DPDHL A multicultural environment in modern offices Meal Card and Flexible Benefits – customized according to individual needs Choose any day for your vacation from earned public holiday (Saturday and ad hoc) Smart casual dress code everyday Unlimited Outpatient Medical Home office possibilities Sounds good?
In addition, establishing the tone and expectation for the 3M partnership within SID across the markets of International will be first order priority. The role reports to the Executive Director, IG Portfolio Lead, Commercial Operations International.
What makes you stand out Required Qualifications & Experience • Bachelor’s or Master’s degree in Business, Economics, Product Management, Tax, or Technology. • 3–5 years of experience in Product Management or related fields. • Experience in cross-functional and international environments. • Strong analytical and stakeholder‑management skills. • Fluent in English; Romanian, Dutch, or German is a plus.
As part of our team, you will take on the following responsibilities: Your role is evenly split between business partnering in the sales area with a focus on costs and contributing to the Group Controlling team.You act as an independent business partner for selected business areas and ideally bring national or international mobility.You independently prepare financial data and derive well-founded recommendations for action for the reporting of your business areas.You are responsible for monthly closing activities as well as all forecasts and short-, mid-, and long-term planning for your assigned business area.You create reports, independently conduct analyses, and present the results in clear and compelling presentations, including target vs. actual comparisons and variance analyses.You define requirements for process automation and independently implement process optimizations.As part of your role in the Group Controlling team, you take ownership of and manage central controlling sub-processes such as monthly closing, forecasting, budgeting, and mid- to long-term planning at group level.You actively contribute to the content-related and conceptual support as well as the further development of controlling systems, in particular SAP, planning and consolidation tools, and Power BI reporting.
Travel Requirements Position will involve national and occasional international travel, up to 75% of the time, with overnight stays. Languages German English Working Conditions Remote working, with regular internal meetings at national and regional offices depending on business requirements.
You find it easy to motivate people and inspire them to work towards common goals.You think outside the box, break old patterns and create new ones. Building an international customer operations unit is right up your alley. You seek challenges, not comfort zones.You are familiar with the basics of customer service, such as relevant KPIs like NPS, CES, FCR, ASA, etc., as well as modern customer service systems (e.g.
What We Offer Opportunity to lead a flagship account with significant strategic importance to our organizationPlatform to influence and shape best practices in Life Sciences real estate management globallyExposure to cutting-edge operational practices and technologies across international marketsCollaborative, innovative work environment with access to industry-leading resources and expertiseComprehensive professional development program and clear advancement pathwaysCompetitive compensation package including performance-based incentivesGlobal mobility opportunities within a growing international organization Location: On-site –Schwalbach, DEU If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.
Microsoft Dynamics), identity/authentication, PIM, payment/validation services, or tracking and analytics is a plus.You think in terms of customer value, conversion, and KPI impact, and are able to prioritize delivery based on business goals.You enjoy working in a data‑informed way (e.g. funnels, conversion, checkout KPIs) and take pleasure in iterative optimization.You have very good English skills, enabling daily collaboration with international teams.You are highly organized, reliable within sprint cycles, and communicate clearly with developers, architects, marketing, and other stakeholders.You enjoy diving into complex topics and acting as a translator between business and technology.
Joining the Data Science & Advanced Analytics team provides the opportunity to work with large and complex data and methodologies in a fast-paced, ever-changing environment to support international customers. As a member of our team you can expect exciting international projects with interesting development perspectives.